Rogram Manager - Business Process - Help Desk Job at National Associates, Inc. (NAI), Washington DC

TzFONStzOHFiZTNHOVYxKzVJbm91UkNBbHc9PQ==
  • National Associates, Inc. (NAI)
  • Washington DC

Job Description

Program Manager - Business Process - Help Desk Full-time National Associates, Inc. (NAI) is a full-service Staffing and Human Resources Management firm. We represent clients and candidates across every industry. With over 20 years of experience, we currently provide services to the Washington, DC, metropolitan area and 17 other states. In our 20+ years, we have learned that the best way to service our customers is to understand their needs and to facilitate an open line of communication. 1 year contract position We are looking for an exceptional Project Manager to support a consolidated health and human services eligibility and enrollment implementation project. The selected individual will project manage the Business Process for the development and implementation of a new Help Desk developed for health and human services eligibility and enrollment. The characteristics required for all resources on the project are the ability to work independently as well as in teams that include staff, other resources, and system integrator teams. This is a complex project and requires individuals who can work in high-performing, fast-paced environments to meet significant deadlines monitored by federal funding agencies. Minimum Requirements: 8 years experience - Project Management experience operating in the IT Field 2 years experience - Proven experience working on projects that deal with health and human services – District of Columbia preferred 5 years experience - Proven comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies 3 years experience - Proven comprehensive working knowledge in operating a network infrastructure and data centers 6 years experience - Proven experience in providing technical support and implementing business processes for call center/helpdesk support 1 year experience - Experience managing business requirements and systems management for Curam 4 years experience - Experience using and designing analytics for improving business processes 4 years experience - Excellent communication skills (Verbal & Written) across all levels of business hierarchy All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr National Associates, Inc. (NAI)

Job Tags

Full time, Contract work,

Similar Jobs

Guangzhou Synergy Translations Co., Ltd.

Italian recording Job at Guangzhou Synergy Translations Co., Ltd.

Hi! Nice to meet you~If you are Italian with some leisure time, maybe we can join hands~On behalf of Synergy Translations, based in Guangzhou, China, wed like to cooperate with native Italian speakers.The task is simple and the payment is good.All you need to do is... 

BOEING

Experienced Electrical Mechanic - Executive Fleet (5343) Job at BOEING

 ...limited to US Citizens only Position Responsibilities: Perform connector terminations including shielded wires, coaxial cables, and fiber optic wiring Ability and understanding of routing instructions and handling of harnesses. Perform sealing, wrapping,... 

TScan Therapeutics

Executive Director, Head of Pharmacovigilance (PV30-0157) Job at TScan Therapeutics

 ...changing therapeutics for patients by identifying novel T cells and epitopes. We are looking for an Executive Director, Head of Pharmacovigilance to support the execution of our oncology studies in solid tumors and in hematological cancers. The ideal candidate should have... 

Senior Helpers - Dayton

Caregiver Job at Senior Helpers - Dayton

 ...Sundays from 8 AM to 4 PM. Differential pay will be offered for weekend shifts, with details discussed during the interview. If you're ready...  ...$1.50 per hour for day shifts and $2.00 per hour for night shifts. * Flexible Schedule* Professional Development* Paid... 

Everbrook Academy

Lead Teacher, Everbrook at Dick's Sporting Goods Job at Everbrook Academy

Join a strong community where all we do is care-for the children and families we serve every day, as well as for our dedicated team members. Our people are our best asset. We listen and we know what you're looking for: You want benefits. We support you with a minimum...