Part time - Wayfair Expert (SEO knowledge preferred) Job at LTVplus, Brandon, FL

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  • LTVplus
  • Brandon, FL

Job Description

LTVplus is a customer service outsourcing partner that provides dedicated customer support agents for eCommerce brands, SaaS, and educational businesses. Our agents offer multilingual and multichannel support 24/7 through phone, email, and chat. We focus on increasing Customer Lifetime Value by delivering low-cost, high-quality customer support that grows with your business.

At LTVplus , we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do.

Requirements

  • Excellent attention to detail, Quick learner, Tech Savvy, Experience with Excel
  • Fluent in English, both written and spoken.
  • High school diploma, general education degree or equivalent.
  • Has working knowledge of various online communication tools used in e-commerce businesses
  • 1-2 years of experience in Customer Support
  • Experience working remotely is a plus
  • Have handled customer support needs of US clients
  • Can work with minimum supervision
  • Has a conducive remote working environment
  • Has a stable internet connection, hardware, and power – with backups in case of of outages

Responsibilities

  • Set up new products on Wayfair (this requires good English-writing skills & SEO knowledge is preferred
  • Assist with Wayfair store tasks (updating product listings, tags, images, product info as required)
  • Edit and improve existing product listings
  • Manage our account carefully and pro-actively with the goal of increasing sales daily

System Knowledge/Experience:

  • Wayfair platform

Working conditions

EST time / flexible with ET schedule

Job Tags

Part time, Remote work, Worldwide, Flexible hours,

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