Job Description

Position Type: Contract (1 year, 2,080 hours)
Location: Towson, MD (Hybrid: 4 days onsite, 1 day remote)
Start Date: July 2025
Rate: Competitive hourly compensation

Position Overview

Our client seeks a Microsoft Dynamics Applications Development Expert to design and build a Customer Relationship Management (CRM) solution. This role focuses on developing enterprise-level tools for workforce development initiatives. The position requires hands-on development work and training responsibilities.

The selected professional will serve as the technical lead for Microsoft Dynamics CRM implementation. This includes system architecture, development, integration, and end-user training. The role demands collaboration with business analysts, project managers, and technical staff to translate business requirements into functional solutions.

Key Responsibilities

Development and Architecture

• Design logical, technical, and physical architecture for Microsoft Dynamics CRM solutions
• Build Customer Relationship Management tools from requirements through deployment
• Develop customizations and configurations within Microsoft Dynamics platform
• Create prototypes and demonstrations for stakeholder review

Integration and Data Management

• Integrate Microsoft Dynamics CRM with third-party applications and databases
• Execute data migration tasks to and from CRM systems
• Implement Web Services connections and Application Programming Interface (API) integrations
• Manage database connections and data flow processes

Training and Support

• Train government employees on Microsoft Dynamics platform usage and development
• Provide ongoing technical support for end-users
• Document system requirements and create functional design specifications
• Conduct quality assurance testing to ensure solution effectiveness

Project Leadership

• Gather and document requirements from business users
• Assist with project planning, scheduling, and feature deployment
• Collaborate with cross-functional teams to deliver technical solutions
• Monitor and maintain CRM solution performance

Required Qualifications

Education and Experience

• Bachelor's degree in Engineering, Computer Science, Information Systems, Business, or related field
• Seven years of Information Technology industry experience
• Three years as a technical expert in IT organization
• Three years of Microsoft Dynamics development experience

Technical Skills

• Microsoft Dynamics 365 CRM development and customization proficiency
• JavaScript, C#, .NET, and Web Services experience
• Dynamics 365 APIs and Software Development Kits (SDKs) knowledge
• Customer Relationship Management solutions understanding
• Structured Query Language (SQL) and database management expertise
• Data migration techniques experience

Professional Skills

• Strong written and verbal communication abilities
• Problem-solving and analytical thinking capabilities
• Team collaboration and coordination skills
• Requirements gathering and documentation experience

Preferred Qualifications

Advanced Education

• Master's degree in Computer Science, Information Systems, or equivalent work experience

Specialized Experience

• Full life cycle CRM solution development in Microsoft Dynamics
• CRM data modeling, workflows, and user interface customization expertise
• Microsoft Power Platform familiarity (Power BI, Power Automate, Power Apps)
• Microsoft SharePoint knowledge

Work Environment

This hybrid position requires four days per week onsite in Towson, Maryland, with one remote work day. The role operates within a government technology environment supporting workforce development initiatives. Collaboration occurs across multiple departments and technical teams.

The position involves 40 hours per week of focused development work. Standard background screening applies. Security credentials display requirements exist for facility access.

This opportunity offers hands-on experience with enterprise-level Microsoft Dynamics development while supporting important workforce development initiatives. The role provides technical leadership experience and exposure to government sector technology implementations.

Note: Remote-only arrangements and H-1B visa holders cannot be considered for this position.

Job Tags

Hourly pay, Contract work, Work experience placement, Remote job, H1b,

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