Job Description

The Wraparound Care Coordinator will work as part of the Child and Family Team (CFT) to assist young people with emotional/behavioral needs (ages 3-20) and their families in strengthening systems of natural support, improving the ability and confidence of family members in managing their services and organizing formal and community supports through a comprehensive, individualized, holistic support plan. Convenes, coordinates, communicates, and facilitates a Child and Family Team Meeting (CFTM) with the family and identified collateral contacts to implement the Plan of Care at least monthly. Assures that families have a voice, sustained access to, and ownership of their Plan of Care and associated resources. In partnership with the family, develops an individualized Plan of Care every 30-days at a minimum that adheres to National Wraparound Initiative standards. Submits the Plan of Care to the Statewide Management Organization (SMO) for review prior to the end of the initial 30-day authorization period. Works directly with the child/youth and family to implement elements of the Plan of Care. Formalizes, monitors, and modifies the Plan of Care developed by the wraparound team and updates the Plan of Care to reflect the changing needs of the child/youth within 48-hours of every CFTM. Coordinates the delivery of available services. Develops, in concert with the individual and collateral contacts, a transition plan when the child/youth has achieved the goals of the plan of care. Monitors the Plan of Care to ascertain whether certain services are being provided in accordance with the Plan of Care and are adequate. Documents all activities in an electronic health record. Complies with all other required documentation and data collection in support of the program’s implementation and evaluation strategy. Works with a Licensed Mental Health Professional each eligibility period to ensure that the comprehensive assessment is completed, and the results are incorporated into the Child and Family Team (CFT) process. Collaborates with other service providers on the child/youth and family’s behalf on an ongoing basis. Demonstrates an ongoing awareness of the community resources that could potentially be useful to the child/youth and family. Identifies other community and individual supports that can be used by the family to achieve their care plan; these can include friends, relatives and or religious/community affiliations. Develops positive relationships with community-based providers to ensure access to quality services for children, youth and families. Ensures that an established community crisis support service is available to families during times of crisis, regardless of the time of day or day of week. Assists the child/youth and family with accessing strength-based mental health, social services, educational services, and other supports and resources required to help the family to attain its vision. Maintains confidentiality in all aspects of duties (e.g., HIPAA, FERPA, PIPL). Other duties as assigned. Requires a Bachelor’s degree in a human services field or any field with a minimum of two years of full-time experience working in a relevant family, children/youth, or community service capacity. May consider an additional four years of relevant experience in lieu of bachelor’s degree. Completes required training for wraparound facilitation. Demonstration of high fidelity to National Wraparound Initiative (NWI) standards through ongoing participation in wraparound fidelity monitoring. Access to reliable transportation. If driving an automobile while on company business, must possess a valid driver’s license in the state of residence and current auto insurance coverage. Possesses an understanding of child and adolescent development. Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community. Effective verbal and written communication skills. Ability to develop and deliver child/youth/family-specific presentations. Strong organizational skills and detail-oriented. Ability to analyze complex information and to define and solve problems.

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